Terms and Conditions

Definitions

For the purpose of these Terms and Conditions, the following shall have the meanings ascribed to them:

Guest

Any person or entity who assesses the Site

Customer

Any person or entity who has successfully registered on the Site

Site

The website at https://www.goodiebagsg.com

Services

The services provided by https://www.goodiebagsg.com

Transaction

Any activity undertaken by a Guest or a Customer through online shopping on the Site

Use of Service

A Guest or Customer may access the contents and/or use the Services available on the Site based on these terms and conditions. A Customer who registers on the Site to use the Services provided by Goodie Bag SG must read, agree with and accept all of the Terms and Conditions and Privacy Policy.

Only orders placed on the Site will be entertained and we do not accept any orders placed via telephone, email or any other means unless otherwise agreed by Goodie Bag SG.

Registration

Registration with Goodie Bag SG is free.

Goodie Bag SG reserves the right to refuse registration to those who misuse the Site or Services provided by Goodie Bag SG or to who for whatever reason deemed to be ineligible for registration.

Customer Obligations

Customers shall not transfer, sell or disclose your user ID and password to any third party and are responsible for taking the necessary precautionary measures such as changing their password on a regular basis to reduce the possibility of compromising account details.

Upon verification of user ID and password entered by Customers, Goodie Bag SG will assume that access has been requested by the Customer and shall not be liable to the Customer for any damages, losses, cost or expenses arising from the use of the user ID and password by any unauthorized users for any reason.

Customers agree to comply at all times with all applicable domestic and international laws, statues, ordinances and regulations.

Customers represent and warrant that all information provided to Goodie Bag SG will be accurate and complete. If there are any changes to the information listed by the Customer, the Customer concerned must immediately update such information on the Site. Goodie Bag SG does not assume any losses incurred due to failures of Customer to update any change in their particulars. Every Transaction completed before any update to the registration information will be based on the information previously provided by the Customer.

Order Policy

Goodie Bag SG reserves the right to reject any orders if items are out of stock.

  1. For Cash-On-Delivery, no deduction of monies shall be made for all rejected orders.
  2. For Credit/Debit Card Payment, the amount paid shall be fully refunded for all rejected orders.

Delivery Policy

Customers must ensure that the delivery address provided on Site is accurate and updated. Goodie Bag SG does not assume any costs or losses incurred due to failures of Customer to provide accurate address information on the Site.

Payment

Goodie Bag SG supports the following payment methods:

(i) Credit/Debit Card Payment

Goodie Bag SG uses Stripe as our external payment provider for secure online credit/debit card payments. Through Stripe, we accept Visa, MasterCard and American Express payments. Stripe is a data intermediary processing Card and Cardholder Data for and on our behalf. Card and Cardholder Data includes a Cardholder’s name, account number, card expiration date, card verification value 2 (“CVV2”) and other personal information. Stripe requires that you provide your credit card details to process the transactions. However, please note that your credit card details are not stored on our server as the data is sent and stored directly on a secure Stripe server. We do not collect your financial information or credit card numbers used in all our online transactions. We also would not request you to provide sensitive financial information in emails or through phone calls.

As third party services, Stripe is responsible for protecting the security of Card and Cardholder Data in its possession and will maintain commercially reasonable administrative, technical and physical procedures to protect all the Card and Cardholder Data and other personal information regarding our customers that is stored in their servers from unauthorized access and accidental loss or modification, and to cease to retain such Card and Cardholder Data as soon as such retention is no longer necessary for legal or business purposes. However, Stripe cannot guarantee that unauthorized third parties will never be able to defeat those measures or use such personal information for improper purposes. Please refer to Stripe to read more about the services specifically.

A minimum purchase of $30 is required for credit/debit card payment.

(ii) Cash on Delivery

“Pay only when you receive your orders!” Cash on Delivery is a popular option among customers who do not hold any credit/debit cards or customers who are more comfortable with cash payment method. However, do remember to prepare enough cash on hand before your scheduled delivery as we are unable to wait for customers who need to withdraw cash from nearby ATMs or customers who require us to wait for more than 10 minutes at your delivery location for whatsoever reasons.

Modification or Termination of Service

Goodie Bag SG reserves the right to modify, suspend or terminate Service, solely at its discretion for routine or emergency system maintenance.